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Customer Support
Making the hobby simpler, safer, and more interactive!
Our clients are our priority. Everyone that hires the Professional Aquarium maintenance team gains access to our customer support that is available 24/7 in case of emergencies. We are always available via text, email, or phone to answer questions and address concerns whenever they arise!
In addition to customer support, our Professional Aquariums team keeps an eye on our tanks remotely via technology such as Apex systems, Red Sea ReefBeat, Mastertronic, etc. should you opt for these options. We highly recommend these for both freshwater and saltwater setups. Our in-depth knowledge of these technologies means we can integrate these failsafes seamlessly and effectively! We can view different aspects and parameters of your tank from anywhere in the world and can often fix hiccups without ever being on-site utilizing these systems! We all rest easier knowing that our team will be notified in real time if an issue is detected.
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